Last updated: January 2024
Look, we're not one of those companies that's gonna bury you in legal jargon. We're architects, not lawyers - though we've had to learn a thing or two about privacy laws over the years. Bottom line? We respect your information and won't do anything shady with it. This page explains how we handle your data when you're working with us or just browsing around our site.
When you reach out to us or we're working together on a project, we'll collect some basic stuff that helps us do our job properly. Nothing weird or invasive - just what we need.
Your name, email, phone number, mailing address - y'know, the basics so we can actually communicate with you about your project. Can't design your dream space if we can't get in touch, right?
Details about your property, what you're looking to build or renovate, budget considerations, timeline preferences. Sometimes site photos, property documents, or existing architectural plans. All the stuff we need to make your vision come to life.
Like pretty much every website out there, we collect some technical info - your IP address, browser type, which pages you visit, how long you stick around. It's mainly so we can figure out if our website's actually working properly and what people are interested in.
We're not selling your data or anything sketchy like that. Here's what we actually do with it:
Under Canadian privacy laws (specifically PIPEDA), you've got some solid rights when it comes to your personal information:
You can ask to see what information we have about you. We'll provide it in a reasonable timeframe (usually within 30 days).
If something's wrong or outdated, let us know and we'll fix it. We wanna have accurate info anyway - makes our job easier.
In most cases, you can request that we delete your personal data. There are some exceptions - like if we're legally required to keep certain project documentation - but we'll delete what we can.
Don't wanna hear from us anymore? No hard feelings - just click the unsubscribe link in any email or shoot us a message.
We take security seriously - probably comes from spending so much time thinking about building safety and structural integrity. Your information is protected with industry-standard security measures:
We use encrypted connections (that's the little padlock you see in your browser), secure servers, password protection, and regular backups. Access to client information is limited to team members who actually need it for their work. Our computers and systems are protected with firewalls and updated security software.
That said, no system is 100% bulletproof - anyone who claims otherwise is lying. We do our best to protect your data, but if there's ever a security breach that affects your information, we'll let you know ASAP and tell you what steps we're taking to fix it.
We don't hoard data forever. Generally, we keep your personal information for as long as we're working together, plus a reasonable period afterward for records and potential follow-up.
For project-related documents and architectural drawings, we typically keep those for around 7-10 years after project completion - that's pretty standard in our industry and helps if there are any warranty issues or future renovation needs. Some stuff we're required to keep longer due to building codes or professional regulations.
Once we don't need your information anymore, we'll either delete it or anonymize it so it can't be traced back to you.
Our website might link to other sites - suppliers, building material manufacturers, professional associations, whatever. Just so you know, we're not responsible for their privacy practices. Once you click away from our site, you're under their policies, not ours. Worth checking out their privacy info if you're concerned.
Privacy laws evolve, our business grows, technology changes - so yeah, we might update this policy from time to time. When we do, we'll update the date at the top of this page and post the new version here. If there are major changes, we'll probably send out an email to let folks know.
Worth checking back here occasionally to stay in the loop about how we're handling your information.
Look, we know privacy policies can be overwhelming. If you've got questions about how we handle your information, or if you wanna exercise any of your rights, just reach out. We're real people and we'll give you real answers.
Email: info@quintavornelthos.info
Phone: (416) 555-0147
Address: 1245 Queen Street West, Suite 302, Toronto, ON M6K 1L5
We'll get back to you within a couple business days. If it's urgent, calling is usually faster than email.
This privacy policy is governed by Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). If you're not satisfied with how we've handled a privacy concern, you can file a complaint with the Office of the Privacy Commissioner of Canada.